Important Information on SLA Technological Upgrades
The agency’s primary means of communication with applicants, licensees, attorneys, and representatives will be through email.
License certificates will now be issued via email. Applicants receiving their license certificate via email must print the certificate and post it appropriately.
New Application/License IDs
New applicants will now receive an Application ID when their application is booked and pending. Once the application is approved, a new License ID will be assigned to the business.
Existing licensees will be assigned a new License ID automatically on October 10th, 2023. Please note, your Serial Number and license certificate is STILL valid – there is no action needed to be taken – and staff will be able to retrieve your information with your current Serial number. Current licensees will receive their new License ID number at renewal, or earlier in the case of a corporate change, etc.
New Permits Portal
To submit a new permit application, customers click on New York Business Express (NYBE) and use the “Search Applications” option.
Please see our video tutorials and Customer User Manual for detailed instructions on how to apply for new permits, amend existing permits, and renew expiring permits.
If further assistance is needed while using the online permit processing website, please call 518-474-3114 (option 1-3).