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Discover the different ways you can contact the New York State Liquor Authority
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Contact the Licensing Department

Contact the Licensing Department for all licensing matters, including manufacturing or wholesale matters, surrenders and refunds.

Contact us by phone:
Press "1", then "1" for Wholesale & trade practice matters  518-474-3114
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Press "1", then "2" for Refund or surrender of a license  518-474-3114
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Press "1", then "3" for Licensing assistance   518-474-3114
Contact us by email:

Contact the Enforcement Bureau

Contact the Enforcement Bureau if you would like to make a complaint about an establishment or have questions on enforcement issues.

Contact us by phone:
Press "2" to speak with an enforcement officer:  
Contact us by email:

Contact the Alcohol Training Awareness Program (ATAP) Department

The SLA's ATAP program trains licensees and their employees in the appropriate and lawful sales of alcoholic beverages.

Contact us by phone:
Press "5"  518-474-3114
Contact us by email:

Contact for Craft Beverage Questions

If you're a manufacturer or wholesaler of craft beverages with questions about your license privileges, or if you're seeking information about becoming a craft manufacturer or wholesaler.

Contact us by email:

Contact the Public Information Office

Contact the Public Information Office if you're a member of the media with questions regarding the Authority.

Contact us by phone:
Contact us by email:

Contact the Office of Public and Legislative Affairs

Contact us by phone:
Select "3"  518-474-3114
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If you're a member of the media with questions please call:  518-474-4875

Contact Secretary's Office

Contact the Office of the Secretary if you have questions regarding the Full Board Calendar, fines or penalties imposed by the Board.

Contact us by phone:
Press "4", then "1" to speak to Secretary's Office  
Contact us by email:

Contact Counsel's Office

Contact Counsel's Office for all legal questions.

Contact us by phone:
Select "4", then "2"  518-474-3114
Contact us by email:

Contact the Information Technology Department

Contact IT for questions or suggestions regarding the Agency's use of computer technology.

Contact us by phone:
Press "6" for IT  518-474-3114
Contact us by email: